- Shipping Terms
All packages ship via UPS.
UPS Ground Shipping: This option has transit time of 1-5 business days. This option may not be available for all orders during summer months, or additional charges for packaging and dry icing may apply.
2nd Day Air: UPS 2nd Day shipping is also available. This is recommended during hot months.
Overnight: UPS Overnight shipping is also available. This is highly recommended during hot months.
Local Pick Up: This is a popular option for clients who wish to place their orders online and pick up at our local stores in Glendale or Pasadena, CA.
Free Shipping Promotion:
Free UPS Ground Shipping with minimum $75 online purchase per U.S. shipping address.
International Shipping: We may ship Internationally, please send an email to Info@mignonchocolate.com for details.
Po Box Shipping: We cannot ship to PO Boxes. Please provide a physical delivery address.
Weekend Delivery: We do not currently provide weekend delivery service.
Insulation & Gel Ice: The cost of shipping includes insulated shipping cartons and gel ice packs when required.
Ship Dates:Orders will ship within1-3 business days from the order date, in rare instances we might require additional preparation time. We will contact you in similar instances. To ensure freshness of our products, Mignon Chocolate ships orders Monday-Thursday. We do not want our orders to be sitting in shipping warehouses over the weekends.
Future Shipping Date Option: If you need a specific arrival date, mention the date in comments section at the end of ordering process.
Delivery Delays: Mignon Chocolate is not responsible for delivery delays caused by adverse or unpredictable weather conditions.
Multi-recepient Shipping Charges: Please note that shipping charges are per recipient.
Out of Stock Products:If a product is not in stock, or if your order requires a large quantity of products to be produced, you will be contacted to establish a new ship date.
Returns & Exchanges: We offer a satisfaction guarantee for any products purchased at a Mignon Chocolate.com. For returns or exchanges, please contact us at (877) 9-MIGNON or Info@MignonChocolate.com.
Order Cut-off Times: Orders placed after 10 am PST on Monday, Tuesday or Wednesday, will be processed on the following business day. Orders placed anytime on Thursday, Friday, Saturday or Sunday will be processed on Monday.